Webex Suite feature archive

We've no general features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Minimize distractions outside your work hours—Windows, Mac, iPhone, iPad, and Android

Work happens across different time zones at all hours of the day and night. Quiet hours lets you create a schedule to mute all notifications and incoming calls during specific times, and changes your availability to let others know you’re in quiet hours .

Go to Settings > Notifications and select a daily or custom quiet hours schedule. See Webex App | Set your quiet hours for more information.

Consolidated missed calls list—Android

You'll now see your missed call notifications in a consolidated list on your lock screen. Just tap the drop-down arrow on the notification to see an updated list of all missed calls, with the most recent always on top. This provides a more simplified notification experience.

We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Turn off read receipts—Windows, Mac, Linux, iPhone, iPad, and Android

Don't want others to know you've read a message in a space? Easily turn off sending and receiving read receipts for all spaces in your settings, giving you control of your messaging experience. See Webex App | Turn off read receipts for more information.

Change the order of your space sections—Windows and Mac

Once you've created sections, you can now re-order your sections in the space list to suit your style of work. Simply right-click a section header to move up or down. See Webex App | Space sections for more information.

Expand or collapse threads—Windows

Instead of scrolling through long threads, collapse the thread to quickly get to the messages you’re more interested in.

Once you’re caught up, you can always scroll back and expand the thread to read replies. See Webex App | Collapse or expand all message threads for more information.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find out what calling service you have.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

More ways to interact with voicemail messages—Windows and Mac

We added more options for sharing and replying to voicemail messages.

Reply directly to the person who sent you a voicemail message. Reply to everyone who got the voicemail message. Forward the message to other people.

See Forward a voice message and Reply to a voice message

Updates for business text messaging—Windows, Mac, iPhones, iPad, and Android

We added the following options:

• On desktop, the right-click menu includes Add to Favorites and Leave.
• On mobile, the long press menu includes Add to Favorites and Leave.

This feature is available for Webex Calling with Cisco Calling Plans.

See Text messages

Transfer calls to an active call—Windows and Mac

When you’re juggling lots of calls, you’ll have an option to transfer a call to somebody you’ve put on hold.

See Webex App | Transfer a phone call

More settings for the multi call window—Windows

We've provided more options for when you can use the multi call window.

• Choose if the multi call window is always in the foreground or in the background.

• For incoming calls, choose if the window comes to the front or use call notifications.

Alert banner on the multi call window—Windows

If you haven't added your address for 911 calls, you'll see an alert banner on the multi call window. Click Update to go to settings and enter your address.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

Show redirect information in multi-call window—Windows

When you receive incoming calls that are redirected, you'll see more information in the multi-call window on where they are from. For example, the hunt group, call queue or who the call was forwarded by.

Updates for Business text messaging—Windows, Mac, iPhones, iPad, and Android

We’ve added the following options:

• On desktop the right-click menu includes Add to Favorites

• On mobile the long press menu includes Add to Favorites

This is available for Webex Calling with Cisco Calling Plans.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

Multi-call window enhancements—Windows

We’ve improved the experience you have with the multi-call window by adding a few more functions to help you better manage phone calls:

• The ability to transfer, conference, or merge within the multi-call window, without popping out in-call windows.

• In addition to answer or decline, you can also ignore and silence new calls.

• Make the font and button size the same size as the apps main window.

See Webex App | Manage all your phone calls in one place

Updates for Calling widget on mobile—iPhone, iPad, Android

We've added the following updates:

• The widget is renamed to Call settings.

• Queues is visible only when you're a member of a call queue, if not you’ll see Settings that links to call settings in the app

• Forward is visible only when you’re configured to have Call Forwarding Always. If not, you’ll see Portals that links to a portals website if configured.

• Recents has been replaced with Notifications that links to the notifications settings in the app.

See Add a Webex App widget.

Additional functionality for business text messaging—Windows, Mac, iPhone, iPad, and Android

We’ve added the following options:

• On desktop the right-click menu includes mute notifications

• On mobile the long press menu includes mute notifications

Just to let you know we released the hide, add to contacts, audio call and video call options in an earlier release, you'll see them on the long press menu on mobile.

This is available for Webex Calling with Cisco calling plans.

See Webex App | Text messages.

In-call widget—Android

When you’re on a call, the widget provides you with quick access to call controls. The widget is always visible outside of the app giving you additional access to manage calls while multi-tasking.

You can use this feature with Webex Go or a mobile network operator (MNO) that has call signaling using Cisco call control for your mobile phone calls.

See Access call controls on mobile with the Webex App call widget.

Use Webex smart audio on macOS Sonoma

In macOS Sonoma (macOS 14), Apple added Mic Modes to the main system bar when there’s an active microphone. This feature appears on Mac models from 2018 and later.

Mic Modes take effect before the audio is provided to Webex App and can conflict with your smart audio settings. To ensure the best audio quality, we recommend you use Standard mic mode with Webex App and control your microphone optimizations with our smart audio settings.

If you select a mic mode that lowers the audio quality of the smart audio setting you select, a prompt appears with a link to change the mic mode.

Access chat while you share your screen—Windows and Mac

If you want to chat with participants while you share your screen, now it's convenient. In the floating window, click More meeting controls > Chat to open the chat panel.

See Webex App | Share content in a meeting

Clean mode when sharing content—Windows and Mac

When you share content during a meeting, you can choose Hide Webex controls and panels from More sharing options . This mode hides the share control bar, the floating video window, and the chat and participants panels. Alternatively, you can use the Ctrl+Shift+Q shortcut to switch on or off clean mode, or click Esc to exit clean mode.

See Webex App | Hide the Webex controls and panels while sharing content

Move participants to the lobby from a breakout session—Windows and Mac

If you're the meeting host or cohost and you need to talk privately to some of the participants in a breakout session, temporarily move the other participants to the lobby. Admit them back into the breakout session when ready.

Participants waiting in the lobby can't hear or see any of the shared content or interact with anyone in the main meeting or breakout sessions.

See Webex App | Move participants to the lobby during a meeting

View type of content shared—Windows, Mac, iPhone, and iPad

When somebody shares content, you see more information on the type of content. For example, when the content shared is their screen, you see Viewing [presenter name]’s screen or if it’s an application Viewing [presenter name]’s application.

Share an existing whiteboard in a meeting—VDI

If you prepare a whiteboard before the meeting or previously closed a whiteboard during the meeting, now you can share it in the meeting.

If you scheduled the meeting from a space, participants can view the whiteboards from that space and share them.

See Webex App | Share a whiteboard during a meeting

Use Webex App for Amazon WorkSpaces—Windows VDI and Mac VDI

We now offer extended support for virtual desktops with a dedicated Webex plug-in for Amazon WorkSpaces. The plug-in optimizes your audio and video experience when you use Webex App with an Amazon WorkSpaces Windows client.

Webex App supports built-in meeting scheduler—Web

You can schedule a meeting in Webex App for web. The new layout includes basic settings and advanced settings. If your administrator has configured Hybrid Calendar, you can see invitees and their free or busy calendars.

New device pair settings—Windows, Mac, iPhone, iPad, and Android

The device pair settings are redesigned to provide greater flexibility, to decide whether to use the microphone to detect and connect to nearby devices based on your individual needs. You can connect to devices using the redesigned Device panel style available when you click Connect to a device.

In some cases, the options are under the control of the administrator.

See Webex | Connect to a Webex App device

Customizable keyboard shortcuts for reactions in-meeting—Mac

Use keyboard shortcuts to open the reactions panel and navigate the panel using the up and down arrow keys to view the shortcuts. Use keyboard shortcuts to render a reaction in the meeting. Customize keyboard shortcuts for up to 5 reactions from the reactions panel.

See Webex App | Keyboard navigation and shortcuts

Whiteboard can now be used in breakout sessions—Windows, Mac, iPhone, iPad, and Android

Whiteboard is available in breakout sessions. You now have the same experience as a meeting, where you and can start a new whiteboard or share an existing one.

Full featured right-click menu on the participants list—Windows, Mac, iPhone, iPad, and Android

More actions are added into the "..." on a participants menu, so that when you right click on a participant, the menu shows up.

See Webex App | Manage participants in your meeting

Webex supports sign language interpretation in meetings—Windows, Mac, iPhone, iPad, and Android

Host more inclusive, accessible meetings by including sign language interpretation. When you schedule or during a meeting, select a sign language channel and assign interpreters.

If you’re a meeting participant who’s deaf or hard of hearing, select the sign language channel in the meeting. Then, view the interpreter on the stage or, on desktop, you can pop out the sign language interpreter's video and resize it or move it to another screen.

Interpreters can view the participants who select their sign language channel, either on the stage or, on desktop, in a separate window.

See Webex App | Use sign language interpretation in a meeting

New dedicated device controls panel—Windows and Mac

When you join a meeting connected to a device, the device controls panel lets you mute or unmute the device, start or stop the device video, change the device volume, and select a different video layout for the device.

You can conveniently access the device controls from the floating mini window that appears when you're multitasking.

When someone shares content, it now appears both on the device and in the meeting window.

Show participant videos both in the meeting window and on the device—Windows and Mac

When you join a meeting connected to a device, you can now show participant thumbnail videos on both the device and in the meeting window.

This option, which appears on the new device controls panel, lets you have a clearer view of participants on your desktop.

You can change the video layout on both the device and the meeting window.

Claim the host privileges in a meeting with the host key—Windows, Mac, iPhone, iPad, and Android

If the meeting host is running late or can’t join a meeting, they can have somebody else take over the host role in the meeting by providing them with the host key.

If someone gives you the host key, enter it after you join the meeting. The host key gives you more privileges than you have as an attendee. For example, you can record the meeting, mute or unmute participants, and end the meeting.

If the original host joins the meeting later, they reclaim the host role from you.

See Webex App | Reclaim the host role in a meeting using the host key

Share Webex App now shares the meeting window and all floating windows—Windows and Mac

If you're training someone or demonstrating how to use Webex App, you want them to see all the Webex App-related controls and dialog boxes. When you share the app, participants can now see the meeting window, share control bar, preview window, and panels.

See Webex App | Share content in a meeting

Hear a beep when you mute or unmute yourself—Windows and Mac

The beep provides confirmation that you muted or unmuted yourself. Only you can hear the sound. Not other meeting participants.

If you prefer, turn off the beep in Settings > Notifications > Meetings.

See Webex App | Turn off the beep you hear when you mute or unmute yourself

Copy and paste text during a remote desktop control session—Windows and Mac

If someone gives you remote access to their computer, now you can copy text from your local computer and paste it into the remote computer. Conversely, you can copy text from the remote computer and paste it into the local computer.

This can help you troubleshoot issues if you’re an IT Support person, and you want to copy commands.

See Webex App | Provide or request remote desktop control

Enhancements to in-app scheduler settings—Windows and Mac

We’ve made some improvements to the wordings for settings available for auto admit. We’ve renamed Auto admit in the advanced settings to Join rules. There are other setting updates to make it clearer who the settings apply to and the corresponding admin settings in Control Hub are also updated. There are no functionality changes.

Enhancements to all day events—iPhone, iPad, and Android

When you have an all-day event, in the Meetings tab you see it in a new All day section at the top. When you have more than one event, on iPhone and iPad, you can drag and move the separator up and down to view more or less all-day events. On Android, you can tap the arrow under All day to expand the view of all day events.

Use picture-in-picture to show your video when you share content—iPhone and iPad

Create a more personal and engaging experience when you share content in a meeting. Turn on picture-in-picture so participants can see your video in a floating window when you share.

If you prefer to hide your video when you share, turn off picture-in-picture.

See Webex App | Hide the floating mini window when multitasking during a call or meeting

Next meeting on top—Android

We've made some improvements to what you see on the Meetings tab. Your latest meeting is on top, this could be an ongoing meeting or one that's about to start. You can still scroll back to see previous meetings or scroll forward to see upcoming meetings.

Share and collaborate on 3D models during a meeting—Android

Showcase your 3D model to a wider audience, such as students, potential customers, investors, or partners. Choose a 3D AR object from your Android phone, Android tablet, Google Drive, or One Drive. As you interact with the model, meeting participants can offer feedback on the design, functionality, and aesthetics.

You can share GL Transmission Format (.glb and .gltf) files. You can't annotate shared 3d models.

See Webex App | Share content in a meeting

VoiceOver and keyboard support for self-view in meetings—Mac

Control your self-view video during a meeting by using the VoiceOver screen reader. If you’re a keyboard user, use the F6 and arrow keys to focus on and then move your self-view video.

See Webex App | Accessibility features for Mac

Share an existing whiteboard in a meeting—Window, Mac, iPhone, iPad, and Android

If you prepare a whiteboard before the meeting or previously closed a whiteboard during the meeting, now you can share it in the meeting.

If you scheduled the meeting from a space, participants can view the whiteboards from that space and share them.

See Webex App | Share a whiteboard during a meeting

Get a better view of the meeting by hiding the meeting controls—Windows and Mac

Maximize the space available for participant videos or shared content during a meeting by hiding the meeting controls. You can always show the meeting controls whenever you want to use them.

See Webex App | Hide the meeting controls during a meeting

Long press to respond to meetings—iPhone, iPad, and Android

In an earlier release, we added the ability to respond to meeting invites in the meeting details page. With this update, you can respond in the Meetings tab. Long press a meeting to respond and choose Accept, Tentative, Decline.

Hear an audio announcement when a meeting transcript is recording

If your Webex administrator has enabled saving transcripts in meetings, and you dial into the meeting using your phone, when someone turns on closed captions or the Webex Assistant, you now hear the audio announcement, "The meeting transcript is being recorded."

The new announcement accompanies the notification that appears in the meeting window.

Respond to meeting invites—iPhone, iPad, and Android

Choose how to respond to meetings from the meetings details. Accept, decline or, if you’re not sure, choose tentative.

Access more options from each participant’s thumbnail video—Windows and Mac

Now, it’s more convenient to chat directly with someone in a meeting or view their people insights profile. In their thumbnail video, right-click or click More options to access these and other options.

See Webex App | Chat in a meeting or breakout session and Webex App | View people insights profiles

Updated first-time experience for Meetings tab—Windows and Mac

We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Click Test a Webex meeting to start a meeting where you can try out the features that are available to you. Click Connect your calendar to step you through connecting your third-party calendar. See Webex App | Connect your Google or Microsoft 365 calendar.

Update a scheduled meeting—Windows and Mac

When your account is set up with Hybrid Calendar, you can update a scheduled meeting in Webex App.

Allow participants to hear the meeting in their preferred language with simultaneous interpretation—VDI

As a host or cohost, use simultaneous interpretation to create language channels, invite interpreters, and assign them to languages. Interpreters select the source language for interpretation, change the interpretation direction, and hand off interpretation to the next interpreter. With our enhanced work flow, inactive interpreters can request that the active interpreter hand off interpretation to them, otherwise they go in the order that the host set.

See Simultaneous interpretation in Webex meetings, webinars, and Personal Rooms

Automatically hear the original meeting audio when it’s in your language with simultaneous interpretation—VDI

When the original audio is in the same language as the interpretation channel that you subscribe to, and the interpreter stops speaking in that channel, you automatically hear 100-percent original audio (floor audio) after a few seconds.

When the interpreter starts speaking in that channel again, you hear the volume balance of interpreter/original audio according to what’s set. You can change it according to your preference.

See Select your preferred language audio channel in Webex meetings and webinars

Playback bar revamp for the recording player—Windows and Mac

To enhance the ease of playback experience, the playback bar for the recording player is being enhanced to prioritize capabilities that help you skim through a recording faster. This involves changing the position and icons of capabilities like playback speed, follow speaker, edit recording, and volume control for better access.

Updated first-time experience for Meetings tab—iPhone, iPad, and Android

We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Test a Webex meeting starts a meeting where you can try out the features that are available to you. The connect a calendar banner redirects you to the Calendar Settings page in the app where you can better understand your calendar connections and even connect to your device's local calendar app.

Enhancement to meetings settings—Windows and Mac

Meetings settings now include the source for your meetings list. For example, when you’re not connected to a calendar, you’ll see that the meeting list is from your Webex account.

Download a meeting transcript without recording the meeting—Windows, Mac, iPhone, iPad, and Android

If you want a written copy of the meeting audio but you don’t want to save the audio and video from the meeting, download a transcript without having to record the meeting.

To download a transcript, turn on closed captions. Then, you can save a transcript any time before the meeting ends. Your Webex administrator must enable saving transcripts.

See Webex App | Download a meeting transcript without recording the meeting

We’re launching a new experience to share files—Windows and Mac

• Present with ease when multiple presenters take turns—It can be time consuming to transition among presenters when you’re taking turns to present content in a slide deck. Our new Take control feature makes it easy for multiple presenters to transition seamlessly when they present.

• Catch-up on what’s presented during a meeting—As an attendee, sometimes you want to go back to a previous slide or read ahead. Now you can, without interrupting the presenter. Switch back to the presenter view when you’re ready.

See Webex App | Share a file in a meeting, Webex App | Take turns presenting a file in a meeting, and Webex App | Browse through a file someone's sharing in a meeting

Turn off the raise hand feature for all meeting participants—Windows, Mac, iPhone, iPad, and Android

As a host or cohost, if you don’t want to let anyone in the meeting raise their hand, turn off the raise hand feature.

If you turn off raise hand and uncheck Allow attendees to unmute themselves, muted participants won’t be able to raise their hand to request to be unmuted.

See Webex App | Turn off the raise hand feature for all meeting participants

Invite any user to an in-progress meeting by email—Windows, Mac, iPhone, iPad, and Android

As a host or cohost, you can now invite Webex users from outside of your organization and users who don't have a Webex account to join a meeting that’s in progress.

In the meeting window or participants panel, click Invite people and enter their email address. The invitee receives an email invite to join the meeting.

See Webex App | Add someone to a meeting

Hide the video and controls when you’re sharing content—Windows and Mac

In a meeting, if you prefer to see only the content that you’re sharing, you can now hide the floating window that contains participant videos and the meeting controls.

In earlier releases, you had the option to collapse the window but now you can hide it completely if you prefer the window to be out of your way.

See Webex App | Share content in a meeting

Share application windows directly from your Windows taskbar—VDI

If you use Windows 11, there’s a new way to share content during a call or meeting. Hover over any open app on your taskbar and you see a new button that allows you to share the app window.

See Webex App | Share an application window directly from the Windows taskbar

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

Gmail bot—Windows, Mac, iPhone, iPad, and Android

Stay in Webex App while you stay on top of emails. The Gmail bot provides real-time notifications to make sure you never miss a new or important email and even helps you keep your mailbox organized. Draft and respond to emails, or add a label to save it for later.

HelloSign bot—Windows, Mac, iPhone, iPad, and Android

Stay up-to-date with sign requests from Dropbox Sign directly in Webex App. Receive notifications in the app for sign requests, view, sign or decline the requests. Choose a signature request criteria for notifications

Google form bot—Windows, Mac, iPhone, iPad, and Android

Add the Google form bot to get notified when new Google forms are submitted. Select and view details of all Google forms tagged to your account in the app. Manage bot notifications for added, edited, or deleted forms.