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Configure Office Hours for 9800/8875 (Control Hub)
The Office Hours feature lets phones automatically power on, power off, or turn off the display based on a set schedule, helping organizations save energy, reduce costs, and optimize device performance. The information on this page applies to Cisco Desk Phone 9800 Series and Cisco Video Phone 8875 registered with Webex Calling.
Two power-saving options are available on the phone to reduce power consumption during periods of inactivity.
Display Off ModeWhen the Office Hours feature is enabled, the phone turns off its display outside of office hours. Users can light up the display by pressing any key on the phone. The Display Off Idle Timeout Outside of Office Hours setting allows you to set how long the phone should wait before turning off the display for nonworking hours. If needed, you can also enable the phone to enter Display Off Mode during office hours by using the Display Off setting under In Office Hours.
Deep Sleep Mode (Only supported on 9800 Series)
In Deep Sleep Mode, the phone automatically powers down during the designated periods. You can choose to enable Deep Sleep Mode exclusively for non-workdays, or for both non-workdays and non-working hours on workdays. To wake up the phone, press the Select button on the Navigation Cluster.
Phones in deep sleep show as Offline (Deep Sleep) in Control Hub.
While in Deep Sleep Mode, no calls, including emergency calls, can be made on the phone; and the Action button on the top-right of the device isn't accessible.
By default, the Office Hours feature is enabled on your phone. The default office hours are set to 7:00 to 19:00 from Monday to Friday. The phone turns off the screen outside of the designated hours. You can customize working hours, workdays, and the power-saving modes.
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From the customer view in Control Hub, go to Devices, and then select your phone. |
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Select . |
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Navigate to the Phone section and select Office Hours. |
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Customize working hours and workdays to reflect the business hours of your users.
For more information about the parameters, see Parameters for Office Hours. |
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Configure the settings for Display Off Mode for both working hours and non-working hours.
For more information about the parameters, see Parameters for Office Hours. |
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Configure the settings for Deep Sleep Mode for the 9800 Series phones. Cisco Video Phone 8875 doesn't support Deep Sleep Mode. Skip this step while configuring settings for 8875 phones. A random timer is applied on top of the specified power-on and power-off times to avoid sudden surges in power demand or network traffic. The phone powers off with a random delay of 0 to 10 minutes after the specified power-off time, and powers on 0 to 60 minutes before the specified power-on time, randomly. Contact Cisco Technical Assistance Center (TAC) if you want to modify the random timer.
For more information about the parameters, see Parameters for Office Hours. |
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Select Next. |
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Review your changes and select Apply. |
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Select Close to close the page. |
Parameters for Office Hours
Parameter | Default and options | Description |
---|---|---|
Office Hours | ||
Enabled |
Default: True Options: False, True |
Set this option to True to enable the Office Hours feature for your phones. The Office Hours feature is designed to minimize power usage during inactivity periods on the phone. You can configure the phone to automatically turn off the screen (Display Off Mode) or power off (Deep Sleep Mode) outside of the designated working periods. |
In Office Hours > Display Off |
Default: Disabled Options: Disabled, In 1 minute, In 5 minutes, In 30 minutes |
Enable or disable Display Off Mode during office hours. This feature is disabled by default, keeping the phone screen always on during office hours. To enable this feature, select a timeout duration from the available options. For example, if set to "In 5 minutes", the phone screen will automatically turn off after 5 minutes of inactivity. The LED indicator follows the setting found in . |
(Only available on 9800 Series) | ||
Deep Sleep Enabled |
Default: False Options: False, Non-work Day Only, All Days |
Enable or disable Deep Sleep Mode on the phone. When enabled, this feature automatically powers off the phone outside of the designated office hours. This option works only when the Office Hours is enabled. When set to False, the phone will not enter Deep Sleep Mode. When set to Non-work Day Only, the phone will power off exclusively on non-workdays. For the specified workdays, the phone will turn off the screen outside of the specified working hours. When set to All Days, the phone will power off during both non-workdays and non-working hours on workdays. Set working hours for workdays using the Working Hour Start and Working Hour End fields. |
Phone Off Time After Working Hour End |
Default: 60 Options: 0 - 360 |
Set the timeout period, in minutes, for the phone to automatically power off after the time specified in the Working Hours End field. If you want the phone to enter Deep Sleep Mode immediately after working hours, set it to 0. |
Phone On Time Before Working Hour Start |
Default: 60 Options: 0 - 360 |
Set the timeout period for the phone to wake up from Deep Sleep Mode before the time specified in the Working Hours Start field. If you want the phone to wake up until working hours start, set it to 0. |
Enable Audible Alert |
Default: False Options: False, True |
Enable or disable the phone to play audio tone to alert the user before it enters Deep Sleep Mode. |
Idle Timeout |
Default: 30 Options: 1 - 60 |
This setting applies to the following two scenarios:
|
Display Off Idle Timeout |
Default: 5 Options: 1 - 60 |
Set the timeout period in minutes for the phone to automatically turn off the screen after being awakened during Display Off Mode. |
LED Indicator In Display Off Mode |
Default: Enabled Options: Enabled, Disabled |
This field is available in the Outside Office Hours section. This setting determines whether to turn off the Front Arc LED when the phone enters Display Off Mode, both during or outside office hours. By default (Enabled), the Front Arc LED remains illuminated after the phone enters Display Off Mode. When set to disabled, the Front Arc LED is off in Display Off Mode. |
Office Hours | ||
Work Days |
Default: Monday through Friday |
Customize the workdays by selecting the desired days. During non-workdays, the phone will automatically turn off the screen. By default, workdays are set from Monday to Friday. This setting also applies to Deep Sleep Mode, if enabled. If you choose to enable Deep Sleep Mode exclusively for non-workdays, the phone will power off during those days. If you enable Deep Sleep Mode for all days, the phone will power off during both non-workdays and non-working hours on workdays. Set working hours for workdays using the Working Hours Start and Working Hours End fields. |
Working Hours End |
Default: 19:00 |
Set the end time for working hours using the 24-hour format. Outside of the specified working hours, the phone will automatically turn off the screen, or enter Deep Sleep Mode only when Deep Sleep Enabled is set to All Days. Examples: 09:00 for 09:00 am; 17:30 for 05:30 pm Ensure that the interval between the start and end time longer than 60 minutes. |
Working Hours Start |
Default: 07:00 |
Set the start time for working hours using the 24-hour format. Outside of the specified working hours, the phone will automatically turn off the screen, or enter Deep Sleep Mode only when Deep Sleep Enabled is set to All Days. Examples: 09:00 for 09:00 am; 17:30 for 05:30 pm |