What's New in Webex Suite

We've no general features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.

We've no features to list this month, check out the coming soon for upcoming features or look through earlier releases below for features.

We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.

We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.

We've no features to list this month, check out the coming soon for upcoming features or look through earlier releases below for features.

We've no calling features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.

We've no features to list this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Share options can be saved for future meetings—Windows and Mac

If you consistently use the same settings when you share content, for example, you always select Share computer audio, the app can now remember your preferences. This means you won't need to set them every meeting.

During a meeting, access the settings from the Share content window. When you're not in a meeting, go to Settings > Sharing content and select your preferences under Resolution and frame rate and Sharing options.

See Optimize the resolution and frame rate of shared content in a Webex call or meeting. Webex, Share computer audio when you share content in a Webex call or meeting, and Show yourself in front of your presentation in a Webex meeting

Access in-meeting chat in your meeting recordings—Windows, Mac, and Web

When you play back a recording on the Webex Suite meeting platform, the public chat messages from your meeting display directly in the recording player. Click to relive the full chat experience including reactions, GIF links, markdown formatting, clickable links, and threaded conversations.

Each chat message is accompanied by the sender's profile picture, making it easy to identify participants.

Remember, chat content in meeting recordings is read-only and can’t be edited.

See Webex App | View meeting recordings in your calendar and Webex App | View your meeting recordings in a space

Arrow pointer for annotation—Windows, Mac, iPhone, iPad, and Android

When you annotate on shared content, you can now use an arrow to point out exactly what you're discussing. Simply click anywhere on the screen, and your arrow pointer moves to that spot, making it easy for others to follow along.

Each participant has one arrow pointer. Your arrow pointer has your name on it, and you can choose a color for it.

See Webex App | Mark up shared content with annotations

Choose the maximum layout resolution for incoming video, up to 4K Ultra HD (2160p)—Windows and Mac

You can choose the maximum layout quality for your incoming video. While your Webex administrator sets a default quality for your organization, you can customize your experience by selecting from a range of options, starting from basic quality all the way up to the highest your device supports, including 4K Ultra HD (2160p) as the new maximum. The resolution you actually experience depends on several factors including your computer's performance, your screen's resolution, the size of the Webex App window, bandwidth, the resolution other participants are sending, the number of participants in the meeting, and more.

See Choose the maximum layout quality for incoming video in a Webex meeting

Set sound notifications for meetings—Windows, Mac, iPhone, iPad, and Android

Never miss a meeting again! Set your app to play a ringtone when a scheduled meeting is about to start. Along with the visual meeting notification that pops up, the ringtone ensures you're always on time.

We provide a list of ringtones directly in the app. Choose your favorite.

See Get a sound notification when a Webex meeting is about to start

Integrate your desk phone with Webex meetings—Windows and Mac

You can connect your desk phone to Webex App and then join meetings from both your phone and the app. Use your desk phone as your audio device and the app to view participants’ videos and share content.

Whether you mute, unmute, or adjust the volume in the app or directly on your phone, the audio stays perfectly synchronized in real time between the app and your phone.

This feature is available on Cisco Desk Phone 9800 Series with Webex Calling.

See Webex Companion with Desk Phone 9800 Series (Webex Calling)

New audio device notifications—Windows and Mac

Now, we'll inform you about any changes to your audio devices, making it easier to switch devices when needed. Previously, it was unclear if your audio device switched successfully when you joined a meeting, which sometimes led to joining with no audio or poor audio quality. Here's how we improved it:

• You see notifications during the meeting only.
• Notifications only appear when an audio device is connected or disconnected.
• If an audio device is connected but not yet used, you get a notification with options to change the device or dismiss the notification.
• Notifications inform you when an audio device is connected and automatically switched to, or when a device is disconnected and switched to another.
• The notifications will clearly indicate whether only the speaker, only the microphone, or both the speaker and microphone have been switched.

Invite a Cisco or third-party SIP device to an in-progress meeting—iPhone, iPad, and Android

Tap > Invite and remind > Devices. You can either search for the device by name or directly enter the device's video address. The device then receives a call from the meeting, allowing its user to join seamlessly.

See Invite a device to your in-progress Webex meeting

Webinars on Webex Suite meeting platform

Over the next few months, Webex Webinars are moving to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations. The new platform converges the webinar experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the webinar.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

Turn off remote control for all attendees—Windows, Mac, iPhone, iPad, and Android

During a meeting, anyone can request control of the screen or application that’s being shared. If you're the host or cohost and want to ensure a secure and controlled environment, prevent attendees from requesting control of the shared screen or application. The host, cohosts, and the presenter will still be able to request control of the shared content.

See Turn off remote control in a Webex meeting

Turn off annotation for all attendees—Windows, Mac, iPhone, iPad, and Android

If you're in a meeting and someone shares their screen or an application, you can ask the presenter if you can annotate the content they’re sharing. However, if you're the host or cohost and want to keep the presentation focused, you can prevent attendees from requesting to annotate. The host, cohost, and presenter are still able to annotate the shared content.

See Turn off annotation in a Webex meeting

Control who participants can chat with during a meeting—Windows and Mac

As a host or cohost, minimize distractions during your meeting by changing the chat privileges. You can stop participants from chatting publicly with everyone. You're also able to prevent participants from chatting privately with other participants, the presenter, and the host and cohost. By adjusting these privileges, you ensure a more focused and engaging meeting environment.

See Specify who participants can chat with in a Webex meeting

Download in-meeting chat messages—Windows and Mac

You can download the chat messages from your meeting and share them with others.

The messages are saved as a text file in your Downloads folder. They're in a folder named <Meeting Name_yyyymmdd>, for example, Sales_Review_20250515 or Jessica Larson’s Personal Room_20250513.

See Webex App | Access and download chat messages after the meeting

Invite a Cisco or third-party SIP device to an in-progress meeting—Windows and Mac

From More options or the participants panel, click Invite and remind > Devices. You can either search for the device by name or directly enter the device's video address. The device then receives a call from the meeting, allowing its user to join seamlessly.

See Invite a device to your in-progress Webex meeting

Enhanced join experience for guest users—Web

This feature is currently available on Webex online free and paid plans. It will be available on all Webex enterprise plans in April (45.4). This feature will first be available to select customers before being released to everyone.

When you join a meeting as a guest using your browser, you'll find the process is now quicker and easier. You can enter your name and, if required, your email address right on the meeting preview page where you see your self view and adjust your audio and video settings. If you prefer, there's also an option to sign in before joining.

If you're joining a Personal Room meeting on a Webex site with CAPTCHA enabled, you need to complete the CAPTCHA before reaching the meeting preview page. After that, just enter your name and, if required, email address to join the meeting as usual.

Omnissa Horizon support—Windows VDI, Mac VDI, and Linux VDI

We support Omnissa Horizon, previously known as VMware Horizon, across all platforms. Ensure you upgrade to Omnissa Horizon to enjoy the full support benefits.

Support for Jabra headset controls—Linux VDI

You can now use your Jabra headset controls during meetings on Linux-based thin client VDI environments. For a detailed list of supported platforms and models, see Webex App | Headset Support.

Webex App VDI supports Windows App

With Webex App VDI, you can enhance your virtual desktop experience of meeting using Windows App. This app acts as your gateway to Azure Virtual Desktop (AVD) and Windows 365 (W365), replacing the old remote desktop application. You'll be able to seamlessly connect to virtual desktops on AVD and W365 through the Windows App with optimized media.

Experience spatial audio in meetings on Apple Vision Pro

When you pop out a participant's video during a meeting, you' now hear their voice coming from their direction, making the experience more immersive.

See Webex App | Use Webex on Apple Vision Pro

Choose your preferred speaker in Firefox and Safari browsers—Web

Previously, you couldn't see or change the speaker device in the audio connections menu due to security limitations on Firefox and Safari browsers. Now, you notice that Follow system setting is selected by default. This means the active speaker device is the one chosen by your operating system. If you want to switch to a different speaker, select another option. A browser pop-up shows you a list of available speakers to choose from.

Improved display of audio menu options—Web

Previously, you might have found inconsistencies in where the audio options were located on the meeting preview page, in the lobby, and during meetings. Also, an extra step was required to change your audio device. Now, things are simpler.

On the meeting preview page, all available audio devices show in an expanded list. This makes it easier for you to find and switch to a different speaker or microphone without hassle. Webex smart audio is now only available during meetings, ensuring you have the best audio experience when you need it most. The rarely used options to select no speaker, no microphone, and no camera have been removed to streamline your experience.

Adjust the lighting for your meetings—Windows and Mac

We all join meetings from different places—sometimes it's a dim room, other times it's right by a bright window. To help keep our faces evenly lit, we've introduced an intelligent relighting model. We've trained the relighting model with a wide range of lighting conditions, skin tones, and facial samples. It captures your image in real time and adjusts the lighting on your face directly through your device.

This feature is available only if your computer supports the app's intelligent lighting model. To turn on the feature, go to Settings > Video, and check Correct my lighting. It's turned on by default if you previously enabled automatic color boosting using the Adjust my video setting.

If necessary, you can still manually adjust the brightness, contrast, and color saturation of your video.

See Webex App | Correct the lighting in your video

Enhance manual close captioning with the option to manually type captions—Windows and Mac

As the meeting host or cohost, during a meeting, you now have the option to allow manual captioning and assign any participant to type captions.

If you're given the captioner role, simply open the manual captioning window in the app and start typing. Participants on Webex App for Windows, Mac, iPhone, iPad, Android, and web can see the captions in real time as you type them.

See Turn on manual captions in a Webex meeting and assign a captioner

See your self view and the videos of other participants when you’re sharing content—Windows and Mac

When you’re sharing content in a meeting, the floating window now defaults to grid view instead of focus view. Grid view shows the active speaker and other meeting participants.

If you want to see your self view in the floating window too, go to Settings > Video and, under Self view in meetings, choose either Show with others or Show in floating window.

If you prefer to see the active speaker only in the floating window, switch to focus view.

See Webex App | Share content in a meeting

Easily find the app or screen that you want to share—Windows and Mac

If you open another app after the Share content dialog box is already open, the dialog now automatically refreshes to show the new app. Similarly, if you connect a different monitor, the dialog now updates to display the new screen available for sharing. No need to close and reopen the Share content dialog box.

See Webex App | Share content in a meeting

Choose the correct audio device for meetings—Windows and Mac

To make it easier for you to select the right audio option for your meeting, we added the device type—Built-in, HDMI, USB, or Virtual—in parentheses next to the device name.

When you click Audio options , you might notice that devices that don't produce sound are listed. For instance, if your monitor is connected to your computer through HDMI, it appears as one of the audio options. So now, if you see HDMI next to a device name, you can opt for a different audio option.

See Webex App | Change your audio settings and Choose your audio and video settings before you join a meeting or webinar

Improved label display for speaker and microphone audio devices—Windows, Mac, and Web

We've made it easier for you to see the names of your speaker and microphone devices. Previously, the default setting, Use system setting, cut off the full name of your audio devices. You had to hover over the label to see the complete name. Now, when you click Audio options , the speaker or microphone device name shows on a separate line, under Follow system setting. This change makes it much easier to view the full names of your devices.

See Webex App | Change your audio settings and Choose your audio and video settings before you join a meeting or webinar

Cisco spatial meetings

Cisco spatial meetings deliver an immersive experience featuring life-like video and incredible depth using Webex meetings, a Cisco Room Bar Pro, and an Apple Vision Pro. The dual-lens cameras in Cisco collaboration devices capture stereoscopic images, providing a realistic 3D view of people, objects, and surroundings to meeting participants using Apple Vision Pro.

Read more about spatial meetings on Cisco Room Bar Pro.

Enhanced join experience for guest users—Web

This feature is available on Webex online free and paid plans. It will be available on Webex enterprise plans in March (45.3).

When you join a meeting as a guest using your browser, you'll find the process is now quicker and easier. You can enter your name and, if required, your email address right on the meeting preview page where you see your self view and adjust your audio and video settings. If you prefer, there's also an option to sign in before joining.

If you're joining a Personal Room meeting on a Webex site with CAPTCHA enabled, you need to complete the CAPTCHA before reaching the meeting preview page. After that, just enter your name and, if required, email address to join the meeting as usual.

See Join a Webex meeting using the meeting link