Šta je novo u webex trenutnom povezivanju

July 2025

Instant Connect screen share during an active phone call

When a user shares their screen during an active phone call on iOS devices, the ongoing call is not automatically placed on hold. This behavior is due to a known platform limitation: iOS does not support multiple concurrent audio/video sessions at the system level.

To address this, we are introducing a feature toggle under Feature Customization, Screen Sharing called Disconnect meeting audio and video while users are screen sharing during a phone call (iOS only). When enabled, Instant Connect bypasses camera and microphone permissions, allowing users to join meetings with only screen sharing enabled.

By default, this toggle is disabled. Administrators can enable it for their organization as needed. Once enabled, users can connect with screen sharing only (without audio and video), and the experience will work as expected.

June 2025

Instant Connect on Unified Space Meeting (USM) in FedRAMP

Service Apps are currently not supported in the FedRAMP environment. To support Instant Connect FedRAMP customers in the USM environment, we have worked with the FedRAMP InfoSec team and received approval to enable the Instant Connect Service App on FedRAMP without making other Service Apps available as a generic offering.

Cisco will create a Service App specifically for Instant Connect Guest-to-Guest meetings. The behavior will be same as that for Instant Connect USM Commercial.

The workflow is as follows:

1. Cisco creates a Service App for instant Guest-to-Guest meetings. This Instant Connect Service App schedules meetings for a specific visit and operates as the license sponsor for the meeting.
2. These meetings must happen on dedicated guest-to-guest sites, which the admin must configure by providing a name. All reporting and most site configurations are available. The G2G site is available upon subscription/license activation.
3. When an admin approves the Instant Connect Service App in Control Hub, it is bonded to the G2G site.
4. The new Instant Connect Service App determines if the backend is on WSMP. If it is, it orchestrates G2G meetings; otherwise, it orchestrates space-backed meetings.

All Instant Connect Fedramp customers must approve this new Instant Connect Service App to avoid service disruption when their org is moved to WSMP. Once a customer approves the app, Cisco uses the service App’s machine access token to create a meeting in the G2G site. On authorization, the service app has the necessary license/entitlements to schedule G2G meetings in the org.

March 2025

Delete API

The Delete API is now available behind a feature toggle. Customers can delete meeting links when a visit is canceled or completed.

• Use Case: If a meeting is moved or modified, the existing link must be canceled, and a new link created with the updated parameters.

• Permissions: Only admins with the scope spark-admin:people_write and the link creator can delete meeting links for the organization.

• Potvrda: Any user within an organization can verify the validity of a meeting link.

• Short URLs: When calling the POST joseencrypt API to create meeting links, set provideshortUrlsOnly=true. The API will return only short URLs.

• Deletion: If a list provided for deletion has both valid and invalid URLs, all valid ones will be deleted, and invalid ones will be listed in the response.

• Responsibility: Users are responsible for managing URL keys to handle their meetings.

February 2025

Lock and Unlock Meetings

Hosts can now lock a meeting after the required hosts and participants have joined. Once locked, participants cannot be automatically added to the meeting, but a host can see participants waiting in the lobby and admit them manually. This feature is only available in the Unified Space Meeting flow. Customers in space meetings will see no changes.

Napomena: Meetings are unlocked by default.

Napomena: Whether a participant can wait the lobby of a locked meeting and be admitted by the host depends on Control Hub settings. Please ensure the correct settings are enabled in Control Hub in Webex meeting security section in the Settings tab of Meeting in the Services left nav:

October 2024

Support for Closed Captioning in English

By clicking the CC icon, users can activate real-time captions during a call. The spoken dialogue is converted to text and shown on-screen immediately. The transcripts are produced in English.

September 2024

Instant Connect on Unified Space Meeting (USM)

Space-backed meetings are being replaced with full-featured Webex meetings in the meetings backend. This rollover is done in cohorts continuously, with ample notice to system administrators before the move. The backend move has implications for your Instant Connect app deployment, which are outlined below.

Instead of space-backed meetings, the Guest2Guest (G2G) app framework serves as a replacement. So far, space-backed meetings have been used in Instant Connect to facilitate meetings between two licensed/non-licensed users. Those spaces are typically created on the fly, two guests are added, and an ad-hoc meeting commences.

This mechanism is not available on the Webex Suite Meetings Platform (WSMP). Every meeting is a full-featured Webex meeting. We achieve this by introducing a new G2G Service App, which is licensed for Webex Meetings.

The workflow is as follows:

1. Cisco creates a Service App for instant Guest-to-Guest meetings. This Instant Connect Service App schedules meetings for a specific visit and operates as the license sponsor for the meeting.
2. These meetings must happen on dedicated guest-to-guest sites, which the admin must configure by providing a name. All reporting and most site configurations are available. The G2G site is available upon subscription/license activation.
3. When an admin approves the Instant Connect Service App in Control Hub, it is bonded to the G2G site.
4. The new Instant Connect Service App determines if the backend is on WSMP. If it is, it orchestrates G2G meetings; otherwise it orchestrates space-backed meetings.

All Instant Connect customers must approve this new Instant Connect Service App to avoid service disruption when their org is moved to WSMP. Once a customer approves the app, Cisco uses the service App’s machine access token to create a meeting in the G2G site. On authorization, the service app has the necessary license/entitlements to schedule G2G meetings in the org. Use the following image as a reference:

August 2024

The Epic embedded browser is now supported

Epic’s embedded browser is now compatible with Instant Connect, improving convenience for customers, who can now, for example, view other data points within Epic while continuing an Instant Connect session. Epic embedded browsers are supported on both Android and IOS devices.

June 2024

Hosts and participants can join without video

We’ve added options to the administration page that allow users to disable their video when joining a session if they have a low bandwidth connection. In the Video section under Feature customization, we’ve created two options, Allow host to join without video, and Allow participants to join without video.

Invite by text and email toggles are combined

The two separate toggles for Invite guest by email and Invite guest by text message have been combined into a single toggle, Invite guests (selected by default), with two ways to invite, one by Email message and one by Text message. You can choose either option or none at all (which is the default).

May 2024

Auto join calls

Users can now bypass the username/password prompt and auto login to Instant Connect if they’ve saved their login information, via the Allow users to save username and password toggle.

Upcoming CyraCom support for Spanish

CyraCom currently supports only American Sign Language (ASL) but future versions will support Spanish as well.

Disconnection status notifications delays or failures

We’ve fixed an issue where, in certain instances, a patient’s disconnection status may be delayed or not received at all.

December 2023

Add and edit phone book contacts

Webex Instant Connect now allows administrators to add and edit contacts in the phone book. The contacts are then displayed in the Instant Connect phone book for Instant Connect users. See Disable screen sharing.

Disable screen sharing

To improve the customer experience, Instant Connect offers an option to disable screen sharing. See Manage phone book contacts.

Documentation updates for the Epic integration page

We’ve added additional documentation for Epic integrations on https://instant.webex.com/.

Septembar 2023.

Enhanced accessibility for screen readers

Instant Connect is greatly enhancing its support for screen readers, making it much more accessible to users with vision impairment.

General usability enhancements

We've made the following usability enhancements:

• Mobile and tablet devices now feature a more prominent camera Flip button.
• The message requesting device access for testing is now more prominent.
• Messages explaining session guidelines in chat are now more prominent.

Avgust 2023.

Improved Firefox and Microsoft Edge support

Mid-July 2023

Video size set to 16:9

The video size for all participants including the self view has been updated to a 16:9 aspect ratio, ensuring that the sizing ratio is consistent with Webex App meetings. This resolves a bug where the aspect ratio kept changing when more participants joined the Instant Connect sessions.

CyraCom native integration for Live Interpretation

Instant Connect now natively integrates with CyraCom Interpretation services, enabling users to add interpreters as video participants in an Instant Connect meeting.

Jul 2023.

Organization names now allow up to 40 characters

Admins will now be able add organization name up to 40 characters (increased from 15 characters). This name is used in chat and SMS invites.

Epic disconnection fix

The problem with Instant Connect not sending Epic disconnection in a scenario where a user clicks the meeting link but leaves almost instantaneously has been addressed.

Incorrect aspect ratio when enabling blur

An issue has been addressed where the video aspect ratio for an external camera would be incorrectly modified when enabling blur.

Org entitlements caching improvements

The caching of organization entitlements has been improved, fixing an issue where a user sometimes receives a “Cannot find meeting” error due to an API limit breach.

Maj 2023.

Epic disconnection status enhancements

Instant Connect sends disconnection status to Epic even if the participants leave the meeting by closing the browser tab or by closing the browser entirely. This covers various scenarios where the disconnection status was not sent to Epic. Instant Connect will continue to send disconnection status when the host clicks End meeting for all.

Auto redirect to Speaker Test Failed screen in Media Test Page fixed

An issue where some customers were directed to the Speaker Test Failed screen if they did not perform any actions on the Media Test Page has been fixed.

April 2023.

Chrome and Edge on iOS devices now supported

Users can now join Instant Connect meetings using the latest versions of both Chrome and Edge for Apple iOS devices.

Shortened URLs for meeting links and a host login flow for bots are now supported in Webex for Government (FedRAMP)

FedRAMP customers can now create and share shortened Instant Connect meeting link URLs. For details, see Instant Connect Meeting Links. In addition, the Instant Connect bot in FedRAMP now supports the host login flow, providing better reporting, as well as access to features such as PSTN dialout.

Februar 2023.

SMS Invites now available in Canada and Switzerland

Instant Connect users can now invite Canada and Switzerland customers using SMS text messages.

Januar 2023.

Control PTZ-enabled cameras in meetings

Instant Connect users will now be able to control PTZ enabled cameras in meetings. Hosts will get the ability to pan, tilt, and zoom the cameras in remote locations on supported devices. Hosts joining through the desktop will be able to control up to 3 cameras simultaneously, and hosts joining through mobile will be able to control one camera at a time. Pogledajte https://help.webex.com/nuwutmx/.

Novembar 2022.

Add Cisco devices by passing a SIP address

Instant Connect Users can now add Cisco Devices to an Instant Connect Meeting by passing a SIP address in the host meeting URL. This allows the participant to join through a Cisco device without the need for a meeting URL, enabling use cases such as Virtual Rounding, and in-patient consultation, in the healthcare industry.

Oktobar 2022

Smanjenje buke u pozadini na sastancima

Korisnici instant connecta će uskoro moći da iskoriste moć smanjenja buke u pozadini za svoje sastanke. Smanjenje buke u pozadini pomoći će korisnicima instant povezivanja da imaju poboljšano iskustvo sastanka tako što će smanjiti audio odvraćanje pažnje od pozadinske buke.

Blurred Background for Desktop Browsers

Users can now blur their background in supported Desktop Browsers. They can select this option both in the lobby room or inside the meeting.

Septembar 2022

Podrška za sliku u slici

Učesnici sada mogu da omoguće picture-in-Picture na sastanku, omogućavajući domaćinima da nastave da viđaju drugog korisnika dok se potpuno premeštaju na drugu karticu pregledača ili aplikaciju. Ako su obaveštenja omogućena, trenutno povezivanje obaveštava korisnika ako se udalji sa kartice i nije omogućio sliku u slici. Podržani u operativnim sistemima Windows, Mac i iOS za Chrome, Safari i Edge.

Avgust 2022

Trenutno povezivanje dostupno za predmete koji nisu telehealti

Trenutno povezivanje je sada dostupno za predmete koji nisu telehealti. Naši sadašnji klijenti u zdravstvenoj industriji moći će da iskoriste moć Instant Connect-a za svoje slučajeve koji nisu telehealth. Takođe omogućava klijentima izvan zdravstvene industrije da iskoriste moć instant povezivanja za svoje slučajeve korišćenja.

Jul 2022

SMS (tekstualna poruka) pozivnice za sastanak

Domaćini mogu da pozovu goste na sastanak koji je u toku slanjem SMS-a, a nakon prijema SMS-a, novi pozvani može da se pridruži sastanku jednostavnim klikom na uključeni link. SMS poziv takođe uključuje ime organizacije.

Prilagođene pozivnice za e-poštu

Sada možete da personalizujete pozivnice za e-poštu sa brendiranjem sopstvenog preduzeća, kao i dodatna prilagođavanja. Novi predložak e-pošte obuhvata:

• Logo vaše kompanije

• Ime vaše kompanije

• Veza za proveru medijske podrške uređaja učesnika pre sastanka

• Skraćena URL adresa ispod dugmeta "Pridruži se sastanku "

Proširena lokalizacija jezika trenutnog povezivanja

Trenutno povezivanje podržava sledeće dodatne jezike zasnovane na izboru jezika pregledača:

• japanski

• Portugalski

• španski

Objavi prilagođavanje povratnih informacija o sastanku

Sada možete da prilagodite sledeće funkcije sastanka posle povratnih informacija:

• Omogućite ili onemogućite povratne informacije o sastanku nakon sastanka. Ovo je podrazumevano omogućeno za domaćine.

• Ograničenje praga za broj e-poruka tehničke podrške koje ćete dobiti. Podrazumevana vrednost je 2 ili manje.

• Želite li da primate e-poštu od domaćina ili učesnika. Podrazumevana vrednost su samo domaćini.

• Izbor parametara koje učesnici treba da ocene. Opcije su kvalitet zvuka, kvalitet video zapisa i celokupan doživljaj. Po podrazumevanoj vrednosti, kvalitet zvuka i video zapisa je omogućen.

Jun 2022

Korišćenje Webex uređaja za konsultacije

Domaćini prijavljeni na Webex mogu da prenesu konsultacije sa svog računara na webex uređaj kada započnu sastanak. Ovo vam omogućava da iskoristite funkcije ponuđene na Webex uređaju.

Poboljšano testiranje uređaja

Korisnici mogu da koriste novu Web stranicu za testiranje sledećih funkcija pre pridruživanja, obezbeđujući svim učesnicima da budu spremni za konsultacije:

• Kompatibilnost operativnog sistema

• Brzina interneta

• Mikrofon

• Zvučnik

• Kamera

  

Video zapis više nije zahtev za domaćine

Administratori sada mogu da odaberu da onemogući zahtev za video zapis za domaćine. Ako je dozvoljeno, domaćini više ne moraju da obezbede pristup kameri pre nego što započinju konsultacije.

Webex za podršku vladi

Webex za vladine korisnike sada može da koristi Webex Instant Connect, koji održava bezbednost i usaglašenost koju zahtevaju vladine institucije. Pacijenti i zdravstveni provajderi se sastaju koristeći visoko bezbedne video konsultacije zasnovane na pregledaču bez preuzimanja Webex aplikacije.

Maj 2022

Korišćenje webex aplikacije za hostovanje konsultacija sa trenutnim povezivanjem

Korisnici Webex Aplikacije sada mogu da odaberu da pokrenu konsultacije direktno u Webex App, koristeći sve funkcije u ponudi u izvornom aplikaciji.

Webex trenutno povezivanje

Koristite Webex trenutno povezivanje da biste kreirali i pokrenuli Webex Instant Connect sastanke, sve iz webex aplikacije. Kada započnete sastanak, u vašem pretraživaču se otvara lobi za konsultacije. Više vam nije potreban sopstveni front-end interfejs da biste organizovali konsultacije. Učesnike možete pozvati putem e-pošte ili tekstualnih poruka poslatih na njihov telefon.

Povratne informacije posle sastanka

Po završetku konsultacija, domaćini mogu da pruže povratne informacije o kvalitetu zvuka i video zapisa. Ako je ocena zvezdice 2 ili ispod, tim za tehničku podršku dobija automatizovanu e-poštu sa priloženim evidencijama. Ovo omogućava brže rešavanje svih problema sa kvalitetom medija.

Slanje poziva putem e-pošte učesnicima

Domaćini sada mogu da pozovu učesnike na konsultacije putem e-pošte.

April 2022

Prilagođavanje funkcija

Administratori mogu da kontrolišu pristup funkcijama i promene izgled Webex instant povezivanja za svoje korisnike.

Mart 2022

Poruka upozorenja o mrežnoj vezi

Ako mrežna veza padne tokom konsultacija, sada se pojavljuje poruka upozorenja koja vas će obavestiti o problemu. Poruka sadrži i predložene radnje koje možete preduzeti da biste rešili problem.

Prilagođavanje funkcija za epic integracije

Administratori sada mogu da kontrolišu pristup funkcijama i promene izgled Webex instant povezivanja za svoje korisnike. Mogu da:

• Ažuriranje imena organizacije i logotipa

• Promena oznaka domaćina i pacijenata

• Uključivanje ili isključivanje funkcije ćaskanja

• Omogućavanje ili onemogućavanje PSTN biranja broja

Februar 2022

Uklanjanje učesnika

Koristeći panel učesnika, dobavljači sada mogu da uklone druge učesnike sa konsultacija.

Januar 2022

Brendiranje kupaca

Brendiranje vaše organizacije moći ćete da dodate u Webex Instant Connect tako što ćete prilagoditi ono što pacijenti vide dok čekaju u holu.

Novembar 2021

Funkcija ćaskanja je obično dostupna

Funkcija ćaskanja, koja je u septembru bila dostupna ograničenom broju kupaca, sada je dostupna za sve kupce.

Oktobar 2021

PSTN pozivanje

Dobavljači koji su prijavljeni mogu da pozovu spoljni broj da bi dodali drugog učesnika, na primer prevodioca, na konsultacije.

Hvatanje povratnih informacija učesnika

Učesnici sada mogu da proslede povratne informacije tokom ili posle konsultacija, koje organizacije mogu da pregledaju i prate ako je to potrebno. Ocena korisničkih povratnih informacija i ime korisnika uključeni su u e-poruku sa povratnim informacijama.

Upozorenje za nepodržane pregledače

Poruka upozorenja se sada pojavljuje ako koristite nepodržani pregledač, što od vas od vas zahtinjava da koristite podržanu verziju.

Ažurirana poruka obaveštenja za loše veze

Poruka upozorenja za korisnike kada imaju lošu mrežnu vezu je poboljšana.

Poboljšanja ćaskanja

Napravili smo sledeća opšta poboljšanja funkcije ćaskanja:

• Korisnici su sada obavešteni kada stigne nova poruka, a broj nepročitanih poruka pojavljuje se na ikoni za ćaskanje.

• Tekst "Video" se sada pojavljuje kada je domaćin ili učesnik pročitao poruku.

• Kontrole sastanka više nisu skrivene.

Napravili smo i brojna poboljšanja funkcije ćaskanja na uređajima sa malim ekranima, uključujući:

• Dugme za slanje (>) je sada dostupno u prozoru za ćaskanje.

• Dugme za navigaciju iza leđa i dugme za zatvaranje sada je vidljivo u položenom prikazu.

• Dugme "Zatvori" ("X") je zamenjeno sa "<” to indicate that the user is navigating back to the meeting screen and is not ending the meeting.

• Automatsko pomeranje na nove poruke.

• Ako kliknete na dugme "Povratak", kreira se novi red, on neće poslati poruku.

Septembar 2021

Ćaskanje je sada dostupno na ograničenoj osnovi

Funkcija ćaskanja je sada dostupna ograničenom broju klijenata. Koristite prozor za ćaskanje tokom konsultacija da biste slali poruke drugim učesnicima.

Ime organizacije dodato poruci dobrodošlice

U prozoru za ćaskanje, ime organizacije se sada pojavljuje ispred poruke dobrodošlice.

Upozorenje o lošoj vezi

Korisnici su obavešteni ako imaju lošu mrežnu vezu.